Customer reviews boost the credibility of a dropshipping business.
It is one of the factors that consumers look into when they’re comparing products and stores. A website devoid of customer reviews has no social proof to convince consumers that shopping would be safe and secure and they’ll get value for their money.
Feedback and testimonials from customers who have bought your dropshipping products increase trust and influence potential customers’ purchase decisions. If they are convinced by the product and store reviews on your website, they are more likely to buy from you. They would also be happy to leave feedback if they are satisfied with their purchase or the customer service that they got from your dropshipping business.
Reviews can boost your search engine ranking because products with many reviews usually dominate search results. In the highly competitive dropshipping industry, reviews help your store stand out from other dropshipping businesses. With almost 95 percent of shoppers reading online reviews before buying a product, embedding reviews on your website can increase your potential of getting a sale from your visitors. Not only that, a higher-priced product with five reviews has nearly 400% likelihood of getting purchased.
Whether you are incorporating reviews for the first time or want to switch review app in your Shopify dropshipping store, choosing the right app can be challenging. To help you do this, here are my top picks for the best Shopify app for dropshipping customer reviews.
A multi-function app created to gather testimonials from customers and import online reviews from around the web to your Shopify store. KudoBuzz offers a basic Upsell tool that you can use in review emails. It sends out automatic emails to buyers to ask real-time reviews and collect instant reviews from your connected social media pages. Collected reviews are placed in your store as a widget, in your product pages, and dedicated reviews page.
Widget reviews index (SEO) on Google search for customers resulting in more views and traffic on your dropshipping store. KudoBuzz can translate a review into regional languages. It also allows you to send coupons, discounts, and other rewards when buyers submit their reviews. Users of the app testified that the company’s support is one of the most knowledgeable of the industry. Check out KudoBuzz reviews on Shopify.
Loox provides similar features to KudoBuzz but with additional capabilities. It is an image-focused review app that lets customers upload photos of them receiving or using your products. The app can add a review in Google search results to help increase traffic and arrange customer photo reviews in appealing galleries or a reviews page.
Loox is designed to fit mobile screens and integrate with all types of Shopify themes. It enables you to create special discount codes to reviewers who submit reviews with product photos. Customer reviews in English can be translated into Dutch, Spanish, German, French, Portuguese, Turkish, Italian, and Icelandic. App users commend the company’s world-class customer support. See more reviews here.
Yotpo has an oversimplified interface that makes it very easy for customers to leave a review. It integrates instantly with your website and social media pages so reviews are easily imported from various social media channels. Yotpo has a partnership with Google, Pinterest, Facebook, and Instagram which allows you to conveniently drive traffic from these platforms.
With Yotpo, you can choose language and time zone to schedule review emails to send when the customers are more likely to write a review. They can also write reviews directly within the email for their convenience. The app comes with several other features like Upsell, Instagram shop, reward coupons, Google Product Listing Ads, Yotpo ads, and more. Read reviews from users of this Shopify app for more info.
A full feature reviews app designed exclusively for Shopify, Judge.me offers easy automation including:
- Sending email review requests
- Importing customer reviews from other review apps and other sources
- Adding a review form on email
- Sending of coupons for submitted reviews
- Showing customer reviews in Google Shopping
- Answering public questions about products, policies, etc in an interactive FAQ-like manner
With this app, you can curate new reviews or set to automatic publication. If you choose to curate reviews, you’ll receive an email notification. From there you can click-through to the new review and decide whether to hide or publish, respond privately or publicly, share on Facebook, or add the review to featured reviews carousel. To get more idea on how the app works, read app users’ reviews.
The most preferred app by big brands such as Colgate and Rhone, Stamped.io lets you increase social proof with its massive features. It can automatically collect photo and video reviews from the customers, social, and other sites. The app can gather reviews from Etsy, AliExpress, Facebook, SMS, and more and load them instantly to your designated pages. It has a smart product recommendation feature that recommends items based on user history. With a few clicks, Stamped.io can connect to other review apps, email clients, and Google Shopping Reviews.
Impressive features include in-email review, incentives (coupons/discounts), and the creation of Facebook and Instagram ads to target recent buyers and visitors. Stamped.io can integrate with several social networks, Shopify apps, and analytical apps. You can find reviews from actual users here.
Reviews and testimonials can boost your website’s trustworthiness and conversions. There are many options out there but not all are suited for your needs. The best Shopify app for dropshipping customer reviews is the one that can provide all the essential features you need without slowing down the speed of your site. It should have reliable customer support that can expertly answer your concerns and provide the assistance that you need in using the app. Compare app features, user reviews, and pricing to determine which is the right review app for your business.