automatic payment

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  • #60436
    Avatarsharo7a.ali
    Participant

    Hello. I have sent you more than once. I am trying to explain to you that I had no knowledge of the automatic renewal of the subscription.
    My PayPal account was deducted by $ 98 at one time on January 6. For the month of December 2019 and for the month of January 2020. After that, I stopped the automatic renewal immediately.
    This means that January 2019 was paid, but I haven’t used it yet.
    Please check my account again. Return the money
    Greetings

    #60470
    David LinderDavid Linder
    Keymaster

    Hey sharo7a.ali,

    Yes, we are a membership website, the payments are recurring and automatic, I can also see you were charged $49, not $98, unless you have two accounts? About the claim that your account was unused…. I can also see that your account sharo7a.ali has heavy usage, 86 views this month alone! 17 of which were this week!

    It’s great to see that you are getting good use of the account, you are clearly seeing some value to be using it so often, so I am confused about the reason for the refund. Can you help clarify?

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