May 17, 2019 at 1:28 am #51197
Subscription Changed Back to FreeMay 17, 2019 at 3:50 am #51256
As you can see from this thread we were previously having issues with our membership software, with some members randomly having their accounts cancelled.
However, I am glad to announce that this problem is now resolved, however, you account has still been cancelled and you will need to sign back up if you want to keep your product mafia gold membership. Right now, I can see that you last paid for your Gold membership on May 7th, so I have re-activated your membership, and set it to expire on July 7th (June 7th – the one month that you already paid for and July 7th one month free to apologize).
Can you please check you account and let me know if this resolves the issue?
DavidMay 17, 2019 at 3:06 pm #51272
Nothing changed. My membership is freeMay 18, 2019 at 4:14 pm #51283
How embarrassing, I am so sorry about that.
Our developer manage to identify the bug that caused this and it is now fixed. If you check your account again you should see it is working good now.
If you encounter anymore bugs please do let us know.
Thank youMay 18, 2019 at 10:01 pm #51287
Thank youMay 18, 2019 at 10:15 pm #51288
i want to activate my gold membershipMay 19, 2019 at 2:47 am #51289
You can upgrade to gold members by clicking “pricing” in the header and follow the instructionsMay 23, 2019 at 5:17 pm #51712
@david, Ive paid for gold membership and ever since that day Ive been on free for some reasonMay 25, 2019 at 8:06 am #51825
I just fixed your account, please try again.
As you can see from other threads on this forum we were previously having issues with our membership software randomly cancelling peoples account.
Unfortunately your account one was on these.
However, I can see that you last paid for your membership on May 3rd, so I reactivate your account and set it to expire on July 3rd (June 3rd for the month you paid for, and July 3rd, one month free on us to apologize for the inconvenience).
After this time you will need to re-sign up for the account that you want (gold or platinum).
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