double paid for pro. still no acess

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  • #57572
    Avatarrmac6353
    Participant

    paid for pro. is was cancelled for some reason even though it took my money. twice

    #57964
    David LinderDavid Linder
    Keymaster

    Hey rmac6353,

    The reason your account was not activated is that you signed up to the $1 trial, cancelled, and then tried to sign up again to the $1 trial.
    We only allow each user to access the $1 trail once (tracked by Paypal account). In-fact you tried to do this a total of 8 times.

    I have re-activated your account and set it to expire 1 month from now, as there is no current active recurring payment set up for your account.

    After your pro membership has expired, you are welcome to re-sign up, but please know that when you cancel your recurring payment with paypal, it cancelled your membership immediately.

    Thanks

    David

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