Paypal Payment Did Not Go Through

Product Mafia Products Forums Support Forum Paypal Payment Did Not Go Through

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #268176
    Setia Grocer
    Participant

    Hi i try to upgrade to pro during 24 hour flash sale ( 1 usd ) .. but paypal notice me payment did no go through and they request to contact product mafia… may i know why i can’t go through this .. TQ

    #268185
    Product MafiaProduct Mafia
    Moderator

    Hey There Setia,

    Sorry to hear the issue that you are having. We can indeed see that your transition is showing as “error” and there is no successful payment on file.
    We are unable to see on our end what caused the error, only that there was an error, however, I can see that we have received successful transaction both before and after yourself. So it seems only you are having the error.

    Can you please try again, and if you encounter the error again, please can you send us a screenshot of the error page (you can send screenshots by hitting the live chat support button below).

    Thank you

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.