Problem with pro plan

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    Posts
  • #86773
    vector
    Participant

    I have paid the pro plan but when I deactiveted the recurring payments on Paypal I was declassed to free. Help me please

    #105538
    David Linder
    Keymaster

    Hello Vector,

    Generally, a recurring payment is required for a pro membership, but I appreciate this should not be the case as you have already paid for the first month.

    I have already extended your PRO membership to the end of your pro membership and even gave you a little extra period for free to apologise for the inconvenience of having to reach out to us like this, we will update our systems this week to ensure that, for future members when payments are cancelled, access is not lost immediately.

    Thanks

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