Hello, I paid the 1$ for the 1 month trial, but wasn’t reminded via email 3 days before the billing of 49$ as you guys promised.
I’d like to be refunded the 49$ that I automatically paid
Support is not responding to my email unfortunately
Looking forward to your fast response before opening a paypal dispute.
Were did we promise we would email you 3 days before?
Support is not responding to your email address, because we don’t have a customer support email address?
Who were you emailing exactly?
If you need customer support you can go ahead and smash that live chat support button in the bottom right corner of the screen.
However I must preffice, we don’t issue refunds on the basis that you did not receive an email.
You agreed to monthly recurring payments when you set up if you do not cancel you will be charged every month, this was made clear at the time of registering.