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Generally, a recurring payment is required for a pro membership, but I appreciate this should not be the case as you have already paid for the first month.
I have already extended your PRO membership to the end of your pro membership and even gave you a little extra period for free to apologise for the inconvenience of having to reach out to us like this, we will update our systems this week to ensure that, for future members when payments are cancelled, access is not lost immediately.
Thanks for the feedback Maithrigb, Apprecite it.
Sorry about that, we were having an issue with our checkout.
If you check again it should be working A OK.
Hey there Tarun,
The refund has been issued and please accept my apologies for the delay in responding to your email
Hope all is well with you
Sorry about that, we experienced an issue with our checkout, it has not been resolved and if you try again it should work A OK.
I’m really sorry you feel that way, our terms are clear at the checkout. $1 the first month, $49 after that.
You can cancel whenever you want and you will not be charged again.
The issue has been fixed now.
If you try and upgrade again now it should work A OK.
All the best
Do you rate us however you feel fit Copyme11. I see you have already changed your trust pilot and google review to 1 star. Whatever rocks your boat amigo, I’m sorry you feel this way,
You sent screenshots to who? I already told you we don’t have a support email address.
I am not sure we can be held responsible for e-mails you sent?
Our customer support is provided here on this forum and on the live chat (you can smash that live chat support button to get there).
Sorry about that Raz, our developers are looking into this as we speak.
Sorry it wasn’t more clear
10 days after you sign up skyslimit.
I’m sorry, we have a 10-day money-back period, this was stated at your checkout.March 17, 2020 at 11:26 am in reply to: 2 day since no winning , special or untapped product updated on website #62894
Sorry about that Zeeshan, we took this weekend off. We’re back to posting every day as usual now.
Were did we promise we would email you 3 days before?
Support is not responding to your email address, because we don’t have a customer support email address?
Who were you emailing exactly?
If you need customer support you can go ahead and smash that live chat support button in the bottom right corner of the screen.
However I must preffice, we don’t issue refunds on the basis that you did not receive an email.
You agreed to monthly recurring payments when you set up if you do not cancel you will be charged every month, this was made clear at the time of registering.
We don’t have a support email address, so no idea who you was emailing?
Go ahead and hit that live chat support button in the bottom right corner of your scree.