What To Do When Facebook Disabled Your Dropshipping Ad Account

David Linder

David Linder

I write about dropshipping, ecommerce and marketing. Owner of www.www.productmafia.com the worlds best product research agency for Dropshippers.
5 min read

Facebook can disable dropshipping ad account for no reason at all.


Sad, but true. Many dropshippers have been complaining on dropshipping forums or communities about their ad accounts getting disabled by Facebook. Some unwittingly violated Facebook’s Advertising Policy while others followed it to the letter but still got their ads flagged. Harmless ad accounts getting flagged can be attributed to how their system identifies non-compliant ads. Ad accounts can get flagged by the algorithm, a machine, or a new Facebook employee who was hired to regulate the advertising network.

Having your ad account banned can be a very frustrating ordeal. Lately, it looks to be occurring more frequently even to add accounts that abide by all the rules and terms of service of Facebook. Getting your ad denied or your ad account shut down for good, can be a shocking and surprising experience that many dropshippers dreaded to happen to them. If Facebook is your only main traffic source then you’ll not be getting any sales for your dropshipping products when your ad account is disabled.


Why does Facebook disable ad accounts?

Facebook’s main goal is to serve its primary audience which are the regular daily users of their platform. It’s not the needs of the advertisers, the marketers, or the business owners that they cater to, but their billions of users. As they want people to continue spending time on Facebook, they don’t want to put them off with annoying, offensive, or non-relevant ads.

However, Facebook sometimes messes up with denying ads or shutting down ad accounts. And if your ad account gets disabled, it would either be too difficult to get it back or it will be closed forever.

  • Facebook disable ad accounts due to any of the below reasons:
  • Payment for your ad account’s outstanding balance is Unsettled or Pending settlement.
  • It violates Facebook’s Advertising Policies and Terms of Use which could be any of the following:
  • Creating ads for any type of singles-related website (dating, relationship, etc.)
  • Creating ads for an affiliate program or third-party advertising opportunity.
  • Advertising a website with a redirected URL.
  • Soliciting like for pages related to finance, investment, list building, email collection, work from home, and make money online.
  • Using Facebook ads coupon bought from other websites.
  • Making a new Facebook account and immediately advertise on it.
  • Submitting ads for your client’s page or website.
  • Using two or more separate ad accounts to create ads for the same website or page within a short period.
  • Many ad campaigns for your dropshipping products are recently disapproved.



If you committed any of the above violations, your ad account will no longer be reactivated even if you filed an appeal to Facebook. However, if you didn’t do anything in violation of Facebook terms and policies, check out this list to see if you have done any of them.

  • Change the funding source.
  • Gave Facebook a billing zip code that is different from your credit card.
  • No limit left in your credit card or credit card is invalid.
  • Your credit card name and Facebook account name do not match.
  • Used PayPal to pay for Facebook ads.
  • Created ads on Facebook from a different location than you normally used on Facebook.
  • Used a remote work station or proxy server.
  • You tried to advertise using a URL that is very slow to load or 404.
  • You tried to change originally submitted add several times.
  • You are from countries that Facebook found suspicious such as India, someplace in Africa or other countries that raise red flags on Facebook.
  • Have chargebacks on PayPal account or credit card that are against Facebook.


If your ad account gets disabled for any of these issues, you have a chance of getting it reactivated by appealing to Facebook.


How to appeal to Facebook to reactivate your ad account?

Use the link provided by Facebook and carefully read and understand the instructions. Provide the documents that they requested or perform first the activities that they instructed you to do. Make sure that you honestly answered all the questions and explained carefully all the things you did that might have led to your ad account being disabled.

If you’re traveling and tried creating ads while on travel, let them know that you did and that you are the only one who has access to your account. Thanked them for their help and promise to be a good ads customer for Facebook. Make sure to send the appeal from the location where you normally access Facebook. Wait for their response to your appeal which might take a week or more to arrive. Yet, if they reject your appeal, you have no choice but to accept their decision and move on.


Can you create a new account to run Facebook ads?

Yes, you can. It was your business manager ad account that was closed, you can create a new ad account, a new Facebook page, and connect a different payment method that you haven’t used before. It’s a different story if it was your ad account that was shut down because you can no longer use it to create a new ad account.

If you have another Facebook account you have used in the past then you can use that. Facebook is more lenient to older accounts than new ones. Yet, if you don’t have any, you can ask a family member or a friend if they have an extra account you can use. If there is, they can make you an admin so you’ll have full admin privileges. Create a new business manager account with it and set up a new ad account.

When creating a new ad account make sure that you abide by Facebook policies and terms of use and avoid committing activities that might get the new ad account get banned again.

If you’re using a Facebook account that is not yours, the name, birthday, and billing zip code should match that of the credit card that you’ll use. This means you’ll get an extra credit card with the Facebook account owner’s details on it. However, to be on the safe side don’t make ads after someone’s account has been handed to you. Wait for at least one month before creating but keep on logging in and posting content regularly to the account from the same location. Add new friends and like other people’s pages to appear like a normal user. Only when you have established a normal pattern that you attempt to run your first ad.


What are the alternatives to Facebook ads?

Don’t put all your eggs in one basket when it comes to the traffic source. There are other traffic sources for your dropshipping business you can use as backup when you run into trouble with Facebook ads again. These include:

  • Organic methods like social media posting on Twitter, Pinterest, Instagram, and Facebook.
  • Run Google Ads on YouTube.
  • Create blog posts optimized for search engines.


Key Takeaway

Losing your Facebook account is horrible especially if this is where you get the majority of your customers. To avoid this from happening, make sure that you have read and understood Facebook’s Advertising Policy and Terms of Use so you will not violate anything. Also, invest time and money on other traffic platforms so you’ll still be able to generate traffic and sales even if your Facebook ad account gets disabled in the future.

David Linder

David Linder

I write about dropshipping, ecommerce and marketing. Owner of www.www.productmafia.com the worlds best product research agency for Dropshippers.

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